Crown Gas & Power is the energy division of Crown Oil Ltd with over 60 years of experience supplying gas to businesses.
We have a flexible approach to each business customer as we know each customer has their own individual requirements. From single site commercial customers to multi-site business, flexible contract lengths, tailored billing and customised payment terms we help save our customer’s time and money on energy. We eradicate the “hassle” which the industry throws at you when switching gas suppliers and our communication is “jargon” free. Transparency is key during these times and we believe that this is a contributor to a long and successful relationship with businesses.
At Crown Gas & Power, we pride ourselves on delivering a first-rate customer service experience with competitive gas prices. As our slogan states…putting all our energy into providing yours! We stand by our words.
To excel as a business gas supplier within the UK’s commercial, industrial and public sectors, by expanding our visibility and value within the commercial gas market.
To maximise long-term profit to company stakeholders whilst being mindful of our overall responsibilities.
To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including product quality, timeliness, attention to detail and service-minded attitudes.
To be a business solution provider, with flexibility and services giving the customer unmatched value.
This mission statement concentrates on the four key components that we consider essential:
We aim to operate an ethical business in the energy industry offering products and services that provide value for money.
We value our customers as the foundation of our business. Our relationships with customers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.
At Crown Gas and Power, we are committed to providing our customers with a fair and professional service. Our relationships with customers are based on principles of openness, honesty and respect. It is our objective to provide our customers with a first-class service.
We will do this in the following ways:
Fairness at the heart of what we do:
This statement will be reviewed periodically to ensure it reflects our commitments and standards. Your feedback is important to us and helps us improve our products and services. Your feedback is welcome via the email address and telephone number below:
Telephone: 0161 762 7744
We respect the experience and skills of our staff and value the contribution that every person makes to the business team. We recognise that pride and enjoyment in the job come from commitment, leadership by example and accomplishment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities. We want our company to be a great place to work for where people are inspired to be the best they can be.
We recognise that our operations have an effect on the local, regional and global environment due to the nature of our business. With this in mind, we will continue to reduce our environmental impact by reducing our carbon footprint and offsetting our operations. As a corporate social responsible company, we must also acknowledge our responsibilities for the wellbeing and stability of our community. With this in mind, our staff and directors pledge to regularly support charities.
If you have a question or need some further information please get in touch using one of the options below
We don’t like billing customers to estimated readings, submit your gas reading now for a more accurate bill.Submit Meter Reading
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