Are you a micro business?

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Are you a micro business?

We know that as a business owner the last thing on your mind is your business utilities. Therefore, our team is here to provide support, ensuring our micro business customers are able to manage their gas supply, efficiently and accurately. In order to qualify for our micro business gas services your organisation must meet one of the following criteria as put forward by the energy industry regulator Ofgem:

Micro Business Criteria

• employs fewer than 10 employees (or their full-time equivalent) and has an annual turnover or balance sheet no greater than €2 million; or
• uses no more than 100,000 kWh of electricity per year; or
• uses no more than 293,000 kWh of gas per year.

If you meet one of the above criteria then every supplier must adhere to the following rules;

  • A microbusiness can inform their current supplier that they do not wish to be rolled over into a new supply contract by giving a notice of termination no less than 30 days from the contract end date.
  • The termination date and contract end date must be displayed on all invoices.
  • Suppliers must include the current prices, new prices, and annual consumption on renewal letters for fixed-term contracts to make comparisons easier.
  • Suppliers must take all reasonable steps to acknowledge termination notice within five working days of receipt.