Online documents

For further online support, you can find important documentation available for download below.

To view our current Terms & Conditions for the supply of Nautral Gas and Utility Connections, please click here >>

All forms can either be scanned and returned via email to or posted to our office in Bury:

Crown Gas & Power, 2nd Floor, Crown Point, Heap Brow, BL9 7JR


Document NameFile SizeFile Type
Smart Meter & AMR Request Form 128.66 KB pdf
Change of Tenancy - Moving in 155.05 KB pdf
Change of Tenancy - Moving out 107.88 KB pdf
Complaints Procedure 147.06 KB pdf
Credit Balance Policy 123.94 KB pdf
Data Subject Access Request Form 137.96 KB pdf
Data Protection Statement 70.77 KB pdf
Deemed Contract Scheme 83.13 KB pdf
Email Disclaimer & Telephone Recording Notice 81.24 KB pdf
Environmental Policy Statement 272.68 KB pdf
Gas Act Owner Information 124.71 KB pdf
Help in an Electricity Emergency 88.19 KB pdf
Help in a Gas Emergency 240.64 KB pdf
Priority Consumers Register 71.87 KB pdf
Privacy Notice 168.91 KB pdf
Quality Policy Statement 239.38 KB pdf
Site Contact Details 92.14 KB pdf
VAT Declaration Form 68.86 KB pdf
VAT Reverse Charge - Siteworks 337.56 KB docx
Visiting Customer Premises Statement 73.84 KB pdf
Power - Energy Intensive Industries Exemption 132.32 KB pdf
Power - Moving In 133.24 KB pdf
Power - Moving Out 112.10 KB pdf

What our customers say

Prompt, accurate, friendly and professional service.

Stewart Hugill - Customer

We are really happy with the service from Crown Gas & Power. We submit readings and receive invoices on time.

Catherine - Customer

You’ve made the process very simple, turned things around very quickly and kept me up to date all the way. It is really refreshing to have such a service with a new connection.

Rory - Broker