Customer Support | Important Online Documents

For further online support, you can find important documentation available for download below. All forms can either be scanned and returned via email to hello@crowngas.co.uk or posted to our office in Bury. Crown Gas & Power, 2nd Floor, Crown Point, Heap Brow, BL9 7JR.

Document Name	File Size	File Type
TC0001V28 Terms and Conditions	217.29 KB	pdf
MB0038V10A Micro Business Terms	182.21 KB	pdf
Terms and Conditions Valid until 06/10/2019	216.88 KB	pdf
Micro Business Terms Valid until 06/10/2019	183.41 KB	pdf
Terms and Conditions Valid until 11/08/2019	216.32 KB	pdf
Micro Business Terms Valid until 11/08/2019	183.38 KB	pdf
Terms and Conditions Valid until 31/10/18	210.44 KB	pdf
Smart Meter & AMR Request Form	139.14 KB	pdf
Gas Act Owner Information	130.90 KB	pdf
Change of Tenancy - Moving in	144.51 KB	pdf
Change of Tenancy - Moving out	103.84 KB	pdf
Credit Balance Policy	123.01 KB	pdf
Complaints Procedure	187.09 KB	pdf
Data Subject Access Request Process	137.94 KB	pdf
Data Subject Access Request Form	242.57 KB	pdf
Data Protection Statement	115.97 KB	pdf
Deemed Contract Rates	200.39 KB	pdf
Deemed Contract Scheme	117.64 KB	pdf
Direct Debit Form	1.23 MB	pdf
Email Disclaimer and Telephone Recording Notice	112.16 KB	pdf
General Terms for the Provision of Siteworks	271.34 KB	pdf
Priority Consumers Register	136.23 KB	pdf
Help in a Gas Emergency	240.64 KB	pdf
Out of Contract Rates	184.05 KB	pdf
Site Contact Details	169.82 KB	pdf
Privacy Notice	237.79 KB	pdf
Terms and Conditions Valid Until 15-4-2014	298.84 KB	pdf
Terms and Conditions Valid 15-4-2014 - 12-11-2014	436.32 KB	pdf
Terms and Conditions Valid 12-11-2014 - 21-11-2014	284.25 KB	pdf
Terms and Conditions Valid 21-11-2014 - 24-11-2014	284.14 KB	pdf
Terms and Conditions Valid 24-11-2014 04-12-2014	284.21 KB	pdf
Terms and Conditions Valid 04-12-2014 - 21-01-2015	288.67 KB	pdf
Terms and Conditions Valid 21-01-2015 - 23-09-2015	210.33 KB	pdf
Terms and Conditions Valid 23-09-2015 - 11-02-2016	211.15 KB	pdf
Terms and Conditions Valid 11-02-2016 - 15-11-2016	295.96 KB	pdf
Terms and Conditions Valid 16-11-2016 - 22-06-2017	215.31 KB	pdf
VAT Declaration Form	94.24 KB	pdf
Visiting Customer Premises Statement	153.32 KB	pdf

What Our Customers Say

You’ve made the process very simple, turned things around very quickly and kept me up to date all the way. It is really refreshing to have such a service with a new connection.

Rory - Broker

Prompt, accurate, friendly and professional service.

Stewart Hugill - Customer

We are really happy with the service from Crown Gas and Power. We submit readings and receive invoices on time.

Catherine - Customer

Blog

Compliance and Regulation Newsletter – Autumn 2019

Declan West

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For Further Assistance

Still haven’t found what you’re looking for? Get in touch with us today by calling us on 0161 762 7744.

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Crown Gas & Power is a commercial energy supplier, who have been supplying gas to UK businesses since 2001. We are renowned for our personalised service, competitive prices & variable length supply contracts. Our service also includes multiple utility connections & service alterations; not just for gas; but, electricity & water too.