Bespoke Sales Team Leader

Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% green gas, site services and our first-class customer service.

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a business that is working hard to make a difference in our industry.

Benefits

  • 23 days holiday
  • Monthly bonus
  • Flexitime
  • Onsite gym
  • Free parking
  • Paid social events
  • Mental health first aiders
  • Childcare vouchers

The role

Our Bespoke Sales team has a requirement for a new Sales Team Leader with a primary function of leading the team efficiently and effectively, continuing to build volume growth and keep up morale for what is already a close-knit team environment.

The Bespoke Sales team is responsible for generating sales through a first class customer service, working directly with TPIs on every acquisition to provide customers with quality gas contracts. The Sales Team Leader will lead the way in educating the team on Crown Gas & Power’s bio gas and carbon offset products to ensure all TPIs and customers are offered the best and most suitable contract for their business.

Responsibilities

  • Manage the day to day operations of the acquisitions and renewals team
  • Provide front line support to the team with all queries and escalations
  • Manage the team’s sales drive, performance and workload
  • Ensure team compliance with company policies and procedures
  • Work closely with the Head of Operations to ensure sales targets and team performances/expectations are achieved
  • Identify training needs and take ownership of the delivery of appropriate sales training to less experienced members of the team to ensure a robust sales process is maintained
  • Conduct 1-2-1s on a regular basis
  • Support back-office in providing aftersales support and customer care
  • Various standard and ad-hoc reporting
  • Attend off-site client meetings or events when required

Desired personal attributes

  • Self-motivated
  • Excellent verbal and written communication skills
  • Good arithmetic skills
  • Computer literate with strong Excel and Outlook skills
  • Excellent attention to detail
  • Good at working as part of a team and individually
  • Excellent organisational and time management skills

Advantageous skills

  • Industry experience
  • Account management experience
  • Contract negotiation experience

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.