Credit Controller

Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service.

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a business that is working hard to make a difference in our industry.

Benefits

• 25 days holiday
• Yearly bonus
• Flexitime
• Onsite gym
• Free parking
• Paid social events
• Mental health support
• Childcare vouchers

The role

Our Credit Control team has a requirement for a new Credit Controller with a primary function of collecting debts through a first-class customer service.  As an independent energy provider, our strength is in the quality of our service reflected in the knowledge and enthusiasm of our staff.

The candidate will be joining a very motivated and dedicated team which thrive on driving debt down. Along with our Customer Service team, the Credit Control team is our voice to our consumers so professionalism at all times is a must.

Responsibilities

• Responsible for own ledger ensuring all customers adhere to their payment terms
• Develop relationships with customers and solving any queries concerning their accounts
• Recovering outstanding debt by means of repetitive chasing
• Identify and monitoring customers who pose a financial risk to the customer
• Send overdue customers for disconnection whilst working within strict credit control processes
• Identifying ways in which the current processes and procedures can be improved
• Adhoc reporting
• Admin duties

Preferred skills

• Self-motivated
• Excellent verbal and written communication skills
• Good arithmetic skills
• Computer literate with moderate Excel and strong Outlook skills
• Excellent attention to detail
• Good at working as part of a team and individually
• Excellent organisational and time management skills

Advantageous skills

• Industry experience

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.