Utility Connections Coordinator

Crown Gas & Power is an award-winning business energy supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service.

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a friendly, fast growing, customer centric business.

Benefits

• 25 days holiday (plus bank holidays)
• Monthly performance-based commission
• Flexitime
• Onsite gym
• Free parking
• Exciting social and team building events
• Wellbeing support

Role & responsibilities

The main role of a Utility Connections Coordinator at Crown Gas & Power is to liaise with various network owners and contractors to provide full utility connection solutions.

The individual will need a full understanding of our organisation, our company’s products & services, within the industry and will be expected to understand the internal workings of their customers. All training will be provided to any successful applicants.

Responsibilities will include

• Production of quotations to customers/brokers on a daily basis
• Liaise directly with third parties within the industry to request quotations, job specifications, work commencement dates etc.
• Daily contact with customers to keep them informed of job statuses and to better understand their requirements and manage their expectations
• Participation in further training and development
• Cross sell Crown Gas & Power products
• Be required on occasion to attend client meetings

Qualifications & education requirements

• Excellent verbal and written communication skills
• Candidates will be required to use Microsoft Excel, Microsoft Word, Microsoft Outlook and purpose-built, in-house systems on a daily basis and therefore must have experience using each of these programs (with the exception of any in-house systems)

Preferred skills

• The ability to effectively self-manage competing priorities and deadlines in a challenging environment
• Ability to work effectively as an individual and as part of a team to meet targets on varying timescales
• The candidate must be able to demonstrate good attention to detail
• Excellent problem-solving skills with a proactive approach when presented with problems
• Previous experience in the gas or electricity industry would be advantageous
• Professional manner

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.